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General Information - The Dead Rabbit

Education - Systems
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Title: General Information
Created by: Ian Alexander
Format: PDF
Description: A best practice example in key systems for excellent service.

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Welcome To The Dead Rabbit - The Dead Rabbit

Education - Culture
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Title: Welcome To The Dead Rabbit
Created by: Jack McGarry and Ian Alexander
Format: PDF
Description: In the Welcome To The Dead Rabbit module, we'll outline the anchoring principles of…

Cashflow & Maintaining Relevance - BEVERAGE PROGRAM MANAGEMENT 2020

Education - BOH
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Title: CASHFLOW 8.2 TRACKING, MANAGING, AND MAXIMIZING 
Created by: Francis Schott, Mark Pascal, and Eamon Rockey
Format: PDF
Description: The Most Important Business Question 
Independent Owners Get Wrong

Profit vs…

Costing - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Systems
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Title: Costing
Created by: Contributor and Eamon Rockey
Format: PDF
Description: Strategy for Profitability

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Cocktail Costing Template
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Schedule and Tip Report Sheet Template
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COGS v. Revenue Model

Menu Design - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Systems
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Title: Menu Design
Created by: Contributor and Eamon Rockey
Format: PDF
Description:

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Cocktail Recipe Template
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Beverage List Template
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Accounting - BEVERAGE PROGRAM MANAGEMENT 2020

Education - BOH
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Title: Accounting
Created by: Contributor and Eamon Rockey
Format: PDF
Description: Reporting, Cost of Goods Sold and Data Analysis

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Sample Financials
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PRODUCT PROTOCOL - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Systems
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Title: PRODUCT PROTOCOL 6.2
PURCHASING, RECEIVING, AND STORAGE 
Created by: Nicholas Bennett and Eamon Rockey
Format: PDF
Description: PRODUCT PROTOCOL 6.2
PURCHASING, RECEIVING, AND STORAGE  

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Sample Invoice Tracking

Systems, Processes, and Communications - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Systems
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Title: Systems, Processes, and Communications
Created by: Jason Littrell and Eamon Rockey
Format: PDF
Description: 
Reliable Systems = 
Reliable Results

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POINT OF SALE - BEVERAGE PROGRAM MANAGEMENT 2020

Education - BOH
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Title: POINT 0F SALE - OPTIONS, FUNCTIONALITY, AND SELECTION
Created by: Heather Ransome (Restaurant Solutions, Inc.) and Eamon Rockey
Format: PDF
Description: POINT 0F SALE 4.2
OPTIONS, FUNCTIONALITY, AND SELECTION

Spreadsheets for Mechanics - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Systems
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Title: Spreadsheets for Mechanics
Created by: Jason Littrell and Eamon Rockey
Format: PDF
Description: Spreadsheets are a TRANSLATOR of common thoughts, questions, and problems.

Most elements of any kind of…

Bar Ergonomics - BEVERAGE PROGRAM MANAGEMENT 2020

Education - BOH
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Title: BAR ERGONOMICS
Created by: Joaquin Simo and Eamon Rockey
Format: PDF
Description: BAR ERGONOMICS
Because the only reason your bartenders’ backs should only 
hurt is those stacks of cash 

SAFETY AND SANITATION - BEVERAGE PROGRAM MANAGEMENT 2020

Education - BOH
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Title: SAFETY AND SANITATION 3.1
STANDARD OPERATING PROCEDURES AND DEPARTMENT OF HEALTH
Created by: Matt Piacentini and Eamon Rockey
Format: PDF
Description: SAFETY AND SANITATION 3.1
STANDARD OPERATING PROCEDURES AND…

Situational Leadership II - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Leadership
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Title: Situational Leadership® II
Created by: Empowered Hospitality, Brian Kuchcicki, Eamon Rockey
Format: PDF
Description: 
Why Situational Leadership® II?
Increase the quality and quantity of conversations 
Develop others’ self-reliance
Learn…

Harassment - BEVERAGE PROGRAM MANAGEMENT 2020

Education - Safety
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Title: ANTI-HARRASSMENT 2.2
TRAINING, COACHING, AND COUNSELING 
Created by: Empowered Hospitality, Bethany Longer, Eamon Rockey
Format: PDF
Description: Definitions
Protected Classes
Unconscious Bias
Discrimination
Harassment
Sexual Harassment
Reporting
Responsibilities
Process

Employee Lifecycle - BEVERAGE PROGRAM MANAGER 2020

Education - BOH
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Title: Employee Lifecycle
Created by: Empowered Hospitality, Ashley Oberdorff, Eamon Rockey
Format: PDF
Description: EMPLOYEE LIFECYCLE TRAINING
ONBOARDING, COACHING AND COUNSELING

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Health and Wellness - BEVERAGE PROGRAM MANAGER 2020

Education - Wellness
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Title: Health and Wellness 1.2
Created by: Anne-Louise Marquis and Eamon Rockey 
Format: PDF
Description: HEALTH AND WELLNESS 1.2
MINDSET, STRATEGIES, AND YOUR FUTURE

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Bartender BDA - The Dead Rabbit

Education - SOP
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Title: Bartender BDA
Created by: Laura Torres & Ian Alexander
Format: PDF
Description: Below are the Before, During & After steps for your role.  This course will…

EUVS Digital Collection

Education - Books
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Title: EUVS Digital Collection
Created by: EUVS
Format: Online Library
Description: THE BARTENDING PROFESSION has a rich and varied history that only recently has come to light during the past…

Last Call: The Shutdown of NYC Bars - Johnny Sweet

Education - Culture
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Title: Last Call: The Shutdown of NYC Bars
Created by: Johnny Sweet and team
Format: Film
Description: A small tavern in Queens, New York becomes the meeting spot for young…

Share Your Hospitality Wisdom → Earn a Free Month in ISS!

Announcement
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Hi friends,

Our industry gets stronger every time someone passes the torch, whether that’s a trusty pour-cost calculator or a deep-dive article on bar culture. In Service Society (ISS) is…